An alphabetical index of Telecommunications acronyms, terms and resources
ACNS: Academic Computing and Networking Services department at Colorado State University
CSU Telecommunications is in the process of replacing its Nortel telephone system (which uses Meridian and Astra analog telephones) with a new VoIP system.
Cable TV: CSU provides cable television service to residents of campus housing.
Caller ID: The phone number and name of the caller is displayed on your phone while your phone is ringing but before you answer the call.
Calling Cards: CSU issues cards for placing long distance calls to domestic and international locations.
Calling Guide: Resources for placing calls and using telephone equipment and features.
Call Forward: Reroute an incoming call to a designated extension or to the CSU operator.
Communications Rooms: Closets in buildings at CSU containing communications equipment.
Conference Calls: Telephone calls among three or more people.
Construction and Remodel: Contacts and resources for telecommunications services for buildings undergoing construction or remodeling.
Consultation Hold: Place a call on hold and dial a third party.
CSU: Colorado State University
Headsets: An audio headphone with microphone that provides the functionality of a telephone handset with hands-free operation.
Jabra: A vendor of headsets.
Jack: Also called an Ethernet port or socket. A hole in a small wall-mounted cable box that provides access to the CSU local network. An Ethernet network cable, which has RJ-45 connectors at each end, is used to connect your computer or VoIP telephone with the data jack. In the VoIP telephone setup, one data jack can serve both your telephone and your computer.
Long Distance Authorization Codes: A code used by faculty, staff and apartment residents for using long distance, charged to the department or student account.
MyPhone: A web-based system to manage the settings of your VoIP phone.
Plantronics: A vendor of headsets.
Redial: A button to redial the previously dialed number. (Not available on Polycom SoundPoint 335 phones.)
Relay Colorado: Service for individuals with hearing impairment by translating for those utilizing Telecommunications Device for the Deaf/Teletype (TDD/TTY).
Ring Tones: Change your VoIP ring tones
Service Order: Online form system for ordering and billing Telecommunications services (telephone, VOIP, Exchange voice mail, data jack, and fiber optic cable)
SimRing: An optional service to simultaneously ring your CSU phone and one to four additional local phones (home or cell).
Speed Dial Programming: An optional feature to dial 3-digit codes for frequently called numbers.
Telecommunications: A department of Academic Computing and Networking Services (ACNS) at Colorado State University which provides telecommunications services, including Phone, Voice Mail, VoIP, Data and Fiber, Cabling, and TV.
Tones: Sounds that indicate what your phone expects from you.
TV: CSU provides cable television service to residents of campus housing.
VoIP: Voice over Internet Protocol (IP) allows your VoIP telephone to operate over the same data network that your computer uses. By converting to VoIP service on campus, we offer unified communications services and eliminate our need to support both a data network and a telephone network.
VoIP Certified Campus Buildings: Buildings on CSU campuses which have already been converted to VoIP.
VoIP FAQ: Frequently asked questions about the VoIP service.
VoIP Phones: New telephones which are needed to use the VoIP service.
VoIP Phone Help: Help using your VoIP Phone.
VoIP Quick Guides: User guides for VoIP phones.
VoIP Voice Mail: How to access your voice mail messages from your VoIP phone, Outlook and web browsers.